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Additional Services
SMS Services:
(Disclaimer)
At VFS Global, we constantly strive to offer a range of hi-end services to enhance customer satisfaction. As part of our constant and on going endeavor to add value to applicant's experience, it is our privilege to offer the latest hi-tech SMS service, an express route to know the status of your visa application at your fingertips.
Easy to use, this revolutionary SMS service once purchased will launch an automated confirmation feedback message to the applicant's mobile phone, at various stages of the visa application life-cycle. The service supports transfer of SMS in English and Arabic and assures an applicant of his/her equanimity, with convenience at their finger tip. Additionally, this user-friendly service will be followed up with an automated email message to the applicants email id informing them of the status of their Visa Application.
Explore the goodness of this valuable service, which can be purchased for AED 5 during the time of submission of the visa application form. Accordingly, the same can be filled before visiting the application centre, by visiting our website and downloading the form in the comfort of one's home.
Note: This value added service is available only in U.A.E (Local SMS Only).
Please read the SMS Service Disclaimer carefully before applying for this service.
Premium Service:
For those applicants who wish to pay extra for that personal touch
and enhanced customer service, this service will guarantee you one-to-one
attention with a dedicated member of staff who will guide you to
a separate waiting area. Here, your application will be dealt with
in stylish surroundings with refreshments available. Your visa application
form will be completed for you. We will also undertake any photocopying
of documents that you may require. Your time is precious, and your
entire experience will be one of speed, efficiency and the level
of customer service you demand. Once returned from the Embassy your
passport will be couriered (upon request only) to your home or office.
To book an appointment you should call our contact centre at +971
4 3455461 or you can simply present yourself at the reception/information
desk and ask for the 'Premium Service'. There is an additional fee
of AED 150 to avail this service.
Passport Courier Pass Back Service:
The VAC will courier your passport back to you for a small extra
fee of AED 30 per passport. Ask for this service when you submit
your application at one of our service desks.
Form Filling:
Our staff will sit down with you and complete the visa application
form on your behalf at our Premium Lounge. If you wish to have this
service, you should inform reception/information desk when you arrive
at the VAC.
Documents - Photocopy / Fax / Email service:
If you advise our service staff that you need photocopies of certain
recommended supporting documentation, for a fee of AED 2 per page
our staff will take copies for you and for a fee of AED 10 per page
you can receive a document by fax/email.
Medical Insurance:
coming soon...
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